Preston Removals Company

How do I choose a home removal company?

Choosing a home removal company involves several key factors.

Start by verifying accreditation; companies that are members of the British Association of Removers (BAR) adhere to the highest industry standards, ensuring quality service. Next, assess the range of services they offer—such as packing and storage—to ensure they meet your specific moving needs.

Finally, read customer reviews to gain insight into previous clients’ experiences, which can help you set realistic expectations about the company’s service.

If you survey my home, do I have to commit to using your company?

No not at all.

All our home surveys whether they are in person or via our remote video service, are absolutely free of charge and you are not obliged to use our services.

We understand that most people like to obtain two or three quotations.

When I book my move can you deliver packaging material beforehand?

Yes, we can.

Once you have received our quotation and signed it, we can then arrange for boxes, tape and packaging material to be delivered to your home before the move.

However, our removal teams will arrive at your home on the day with all the packaging needed for your move.

What day is cheapest for removals?

There are certain days that tend to be cheaper.

Monday to Thursday are the least popular days that people like to move, so can be slightly cheaper than the busiest days which are Friday and Saturday.

To get receive an accurate price for your move be sure to get in touch on 01524 889778 and a member of our team will be happy to help.

Do I pay in advance for removals?

Payment is generally expected by the time of your moving date. This is the normal procedure for BAR-accredited companies in the industry.

It is important to note that the fee is covered by an Advanced Payment Guarantee (APG) when you choose a BAR member for your move.

Can I pay for my move on-Line?

Certainly, our Customer Payment Portal allows you to pay for your move when it is convenient for you.

You will need your invoice number handy before you start the process.

All major debit and credit cards are acceptable however, we are unable to process American Express cards.

Will White & Company pack for me?

Our full packing service is included in our quotation (unless otherwise stated).

We have professional packers who are well trained and skilled in the art of packing personal effects and furniture.

They will ensure your belongings are packed in clearly marked boxes so that you can identify the contents at the other end.

This service will safeguard your belongings, ensuring they arrive at your new home safe and sound.

What Items do removal companies not move?

While we’re dedicated to making your move seamless, there are certain items we unfortunately cannot transport. These include flammable materials, lithium batteries, oil-based paints, pets, and live houseplants— or anything that could pose a risk to the load or vehicle.

If you’re unsure about a specific item, feel free to ask! We’re always here to answer your questions and ensure your relocation goes off without a hitch.

Must I tip the removals men?

We do not expect our customers to tip their removal team.

Whilst offering a tip to the team is appreciated, it is never a requirement and should always be done at your discretion.

Our team will always provide you with the best possible service regardless of whether you tip or not!

Is there any way I save money on removals costs?

The best way to keep your costs down is to reduce the volume of items you want to move.

Having a good sort out in spaces such as the loft and garage means you are not paying to haul things you no longer use, want or are damaged.

Plus, moving into a lovely new home without any excess baggage is a great feeling!

How soon should I book my move?

As soon as you can is the rule of thumb. 6-8 weeks beforehand is ideal.

But we know that selling and buying a home when you are part of a chain can be fraught with delays and cancellations.

We will do our utmost to secure the dates you request.

Please be aware that although we will endeavour to book your requested dates, during peak summer season, particularly the school holiday period, it is much more difficult.