Lincoln Removals Company

What happens when the surveyor comes to do my home survey?

If you’re not entirely comfortable with a video survey, we can easily arrange for one of our team members to visit you in person. Much like the virtual option, they’ll walk through each room with you to note down which items are moving, and which are staying. As the surveyor records these details on a tablet, the system automatically calculates the volume of your move, this calculation forms the basis of our quote. Afterwards, they will prepare a written quotation at no cost and are available to answer any queries you might have.

If you survey my home, am I obliged to use your company?

Not at all. Whether it’s a face-to-face visit or a remote video survey, our home surveys are completely free, and there’s no requirement to book with us. We appreciate that many people prefer to gather multiple quotes before deciding on a removal service.

How can I reduce the stress of moving house?

Good preparation is essential. Delaying tasks often leads to added pressure and unnecessary complications. Kick off the conveyancing process early and secure a reputable removals company in good time, this helps you avoid late booking fees or limited availability.

Keep track of everything with a moving checklist, delegate where you can, and allow for some flexibility in case unexpected issues arise. By planning ahead, you’ll help ensure a smoother move for everyone involved. Take a look at our dedicated blog for more tips on reducing stress on moving day.

Are your staff properly trained?

Absolutely. Rigorous training is a hallmark of a trustworthy removals company. As members of the British Association of Removers, we ensure our employees receive thorough instruction before joining a removal team. Ongoing development helps us deliver an efficient, safe service when handling your possessions. By investing in our people, we’re able to provide a professional experience and protect your belongings at every stage of the move.

What do older, more established removal companies have that newer ones might not?

While newer companies can still be a solid choice, a long-standing presence often points to a strong track record. Businesses that have lasted in the removals industry for years, such as White & Company, typically offer reliable service and fair prices, having refined their approach over time. Their staying power also reflects the qualities that customers value and trust.

What if it’s raining or snowing on moving day?

White & Company operates come rain or shine, and our crews are well-prepared to handle challenging conditions. We use protective coverings for floors, carpets, and furniture, ensuring your items stay clean and dry. If you own particularly precious or high-value pieces, you might prefer to transport them in your own vehicle for added peace of mind. For more tips on moving in adverse weather, check out our dedicated blog on winter moves.

What happens if my moving date changes?

We totally understand that moving schedules can shift. If your date changes, please let us know right away. We’ll do all we can to adjust our plans and accommodate your new timeline, depending on our availability.Bottom of Form