Kilmarnock Removals Company

What can I expect when the surveyor arrives to do my home survey?

Not everyone is familiar with technology and how video surveys work.

If you prefer to see one of our staff in person, we can arrange for him/her to visit your home no problem at all.

Much the same way as the video service, the surveyor will want to walk with you from room-to-room as you point out what you are taking and what is to stay.

As he enters the details into his tablet it automatically calculates the volume of your move which is what our price is based on.

Similar to the video survey, he will then return to the office and prepare a full written quotation at no cost to you.

Our surveyors are happy to answer any questions or concerns you may have whether it is remotely, or in person.

If you survey my home, do I have to commit to using your company?

No not at all.

All our home surveys whether they are in person or via our remote video service, are absolutely free of charge and you are not obliged to use our services.

We understand that most people like to obtain two or three quotations.

How Can I Minimise the Stress of Moving House?

Preparation is essential! Procrastinating only increases stress and complicates the moving process.

Start early by initiating the conveyancing process promptly to avoid unnecessary delays.

Booking a reputable removals company in advance ensures you secure the best rates and availability, preventing the need to pay extra for last-minute services.

Additionally, create a detailed moving checklist to stay organised and on track.

Prioritise tasks, delegate responsibilities to family members, and stay flexible to handle unexpected challenges.

By planning ahead and addressing potential issues early, you can make your move smoother and significantly reduce stress for everyone involved.

Take a look at our blog aimed at minimising stress on move day.

Are your staff trained to do the job?

This is an important question and one of the key indicators of a professional and dependable moving company; a sign of its commitment to continuously training its staff.

Being members of the BAR means that at White & Company our staff undergo training before they can be part of a fully-fledged removal team.

Ongoing education of our staff ensures your belongings are handled with the highest level of care, efficiency, and safety.

Selecting a company that invests in its staff’s training and professional development not only reflects their commitment to excellence but also enhances your overall moving experience.

Training our teams can make a significant difference in safeguarding themselves and your possessions, ensuring a successful transition to your new home

What do older more established removal companies have that newer ones don’t?

Although newer removal companies can still be a good option, those looking for experience and top-tier service should take into account how long the company has been operating.

Typically, the longer a moving company has been in business, the more dependable they are in delivering excellent service at fair prices.

Businesses that have persisted over time often outperform their competitors, demonstrating the qualities that customers value and trust.

What happens if the weather is bad on my move day?

White & Company undertakes removal services in pretty much any weather. Our teams are well prepared when it comes to dealing with the elements.

Rest assured your belongings will be carefully covered from your home to the vehicle in wet conditions.

Protective floor coverings on wooden floors, carpets, and blankets to cover boxes and furniture while carrying to and from the house are just two ways to ensure that your belongings are kept clean and dry.

We will do their utmost to ensure your items are kept safe. However, if you have any particularly sentimental or special or high value items, consider taking them yourself in your car.

You may be interested in reading our informative blog 10 Top Tips for Moving House in Winter

What happens if my moving date changes?

We understand that moving dates can sometimes change due to unforeseen circumstances.

If this happens, please contact us as soon as possible.

We’ll do our best to accommodate your new date, subject to availability.

How should I prepare my appliances for moving?

Appliances should be disconnected and prepared prior to the move.

Refrigerators and freezers need to be emptied, defrosted, and cleaned. Washing machines and dishwashers should be drained and hoses secured.

White & Company do not offer this service. If you require assistance, we can recommend professionals to help with this process.

Can I move on weekends?

Yes, we offer moving services on weekends and public holidays to accommodate your schedule, however the cost can increase.

Keep in mind that these dates can be in high demand, so it’s advisable to book as early as possible.

Do you offer international relocation services?

Absolutely! International moves are all part of our business; we can help you relocate anywhere in the world.

Our international services include packing, customs clearance, shipping, and delivery to your new home.

Additionally, we have built a global network of trusted partners over the years to ensure a seamless experience door to door no matter where you are going to in the world.

We’ll also provide guidance on international regulations and documentation to make your move as stress-free as possible.

What day is cheapest for removals?

Whilst there is no simple answer to this question, moving on a weekday between Monday and Thursday is generally cheaper. We can typically offer better rates on these days compared to weekends when demand is higher due to people having time off work.

To get receive a more accurate price for your move be sure to get in touch with us, a member of our team will be happy to help