Bourne Removals Company

I work full time; do you do remote surveys?

We are more than happy to visit your home; however, video surveys do offer a convenient and efficient way to obtain an accurate quote for your house removal without requiring an in-home visit.

Using your tablet or smartphone our helpful surveyor will guide you through the process. This method is not only extremely convenient but also quicker and may be better suited to your busy schedule.

Do you carry out moves to Europe and beyond?

Moving people between countries is a particular favourite of ours.

We have helped thousands of people start a new life in a totally new country.

From assistance with packing to customs procedures, we have the experience to get to you to pretty much any country in the world. Give us a call if you have further questions about moving abroad.

Do you have a preferred foreign exchange partner?

Yes, we do.

We can forward your details, with your permission, to our trusted partners called Halo Financial.

You might be surprised just how much you can save by using a foreign exchange or (FX) company rather than using your bank to do the transfer.

FX companies generally offer better rates which can really save you money when you are moving large sums of money such as the proceeds for a property or vehicle sale.

For more information about Halo and how FX works visit our website page on the subject.

Which days tend to be the cheapest for removals?

There’s no definitive rule but moving on weekdays (Monday to Thursday) often comes at a lower cost. Demand usually peaks on weekends when people have more free time, meaning higher prices. If you’d like a personalised quote, give us a call on 02392 989287, and our team will be more than happy to help.

Do I need to pay in advance for removals?

Most BAR-accredited companies will expect payment by, or shortly before, the moving day. With BAR membership, your fees are protected by an Advanced Payment Guarantee (APG), adding an extra layer of financial security.

Can I pay for my move remotely?

Yes, you can, in fact it is easy to do so.

We have a Customer Gateway Payment page on our website.

It is secure and encrypted so your data will not be compromised.

All you need is your quotation number to hand so that we can link your payment with your quotation.

Please call the local office for help if you have any questions or issues regarding your on-line payment.

Will a removals company pack my belongings for me?

Yes. Many removal firms, including ours, offer a professional packing service. Our trained team will carefully pack your items in protective, clearly labelled boxes, giving you assurance that everything will arrive safely and be easy to unpack at your new home.

Are there any items that can’t be moved?

Flammable materials, oil-based paints, certain chemicals, and anything that could pose a danger to the vehicle or its contents cannot be transported. If you’re unsure about a particular item, feel free to ask us for guidance.

How can I reduce my moving costs?

Decluttering is one of the best ways to keep costs down. By sorting through what you need and discarding or donating unwanted items, you’ll have fewer boxes to move, saving time, space, and money. It also makes for a fresher start in your new home.

How soon should I book my move?

As soon as you can is the rule of thumb. 6-8 weeks beforehand is ideal.

But we know that selling and buying a home when you are part of a chain can be fraught with delays and cancellations.

We will do our utmost to secure the dates you request.

Please be aware that although we will endeavour to book your requested dates, during peak summer season, particularly the school holiday period, it is much more difficult.

Do you offer storage?

Yes, we can arrange secure storage solutions if there’s a delay between vacating your current home and moving into the next. Whether you need short- or long-term storage, we’re here to help keep your belongings safe.

Is there insurance for my items during the move?

Reputable removal companies typically offer standard insurance coverage as part of their service. However, it’s wise to confirm exactly what’s covered and consider additional insurance if you have any high-value or delicate items.